No refunds
Fees paid for our offline and online classes, programs, documents, workshops, or other paid offerings are non-refundable. Please review details carefully before purchasing.
Event changes
If a schedule, speaker, or venue changes, refunds are not typically offered. We will aim to notify you of material changes as early as reasonably possible.
Force majeure
If an event is cancelled or materially disrupted due to circumstances beyond our reasonable control (including government regulations or restrictions), any refund or credit process will follow the approach we announce for that event. Where a third-party venue or platform controls refunds, their process may apply.
Missed classes
We do not extend or reschedule classes for missed sessions (online or offline) as a matter of routine. Extensions may be considered only in genuine medical emergencies, and you must provide supporting documents with your request.
Renewals
We may send reminders (Email/SMS/Call) close to membership expiry. Fees for memberships or subscriptions may change from time to time at our discretion. Updated fees apply from the effective change date.
Transfers
If you cannot continue due to documented medical reasons, you may request to transfer your membership or seat to another person. Transfer is chargeable at 10% of the fee paid for the program, and we may ask for reasonable proof of the medical condition. Transfers are not guaranteed and must be approved by us in writing.
How to request
For any request (medical extension or transfer), contact us at Contact Us with your order or booking details and relevant evidence. Processing times may vary based on the completeness of your submission.