Digital products and courses
Digital items (including online courses and access links) are typically delivered immediately after successful payment and verification. Instructions appear on the confirmation screen and/or by email. If you do not receive access within a reasonable time (normally within a few minutes), contact us.
Physical items
For any physical items we sell, shipping fees, carriers, and estimated delivery timelines will be shown at checkout. If not clearly shown, please contact us before purchasing to confirm. Duties, taxes, or import charges (if any) are your responsibility.
Offline or in-person courses/workshops
For in-person sessions, any materials included in the program will be provided at the venue. If something must be shipped to you in advance, we will specify timelines during purchase or in writing before the event date.
Delays and issues
Access or shipping may be delayed by payment review, email delivery problems, incorrect address details, carrier delays, or events outside our control. Please verify your email and shipping information at checkout.
Contact
For delivery issues, contact us via Contact Us with your order details.